Can I access my account on a mobile device?
We have the following Mobile and Tablet apps: iOS iPhone & iPad Android Phone & Tablet Blackberry OS Windows Surface Windows...
How do I upload files?
The Backup Genie app can upload camera roll and other album's photos from your mobile device to your Backup Genie account....
How much can I store?
The Backup Genie app can save as many files as your mobile device can hold or your Backup Genie subscription allows. If you...
What files can I view?
Any files that you have backed up will preview in the Backup Genie app presuming the file is supported by your mobile device. Files...
How do I share a file from the mobile app?
Sharing files with others is easy on the Backup Genie iPhone/iPad/Android app. Simply locate the file you want to share,...
Can I add a passcode?
Within the iPhone or iPad application settings you can set up a Passcode so that every time the application is launched a...
How do I delete a file from the mobile app?
Files can't be deleted on the mobile app. If you wish to delete data, please login to the Control Panel in your browser.